CONTACT

Pursuant to Section 14 et seq. of Act No. 634/1992 Coll., on Consumer Protection, we are required to inform you—as our guests and thus consumers—in a clear, understandable, and easily accessible manner about the entity responsible for the out-of-court resolution of disputes relevant to the type of service offered. Accordingly, we hereby inform you that in the event a consumer dispute arises between us and a consumer regarding a service provision contract that cannot be resolved by mutual agreement, the consumer may submit a proposal for the out-of-court resolution of such a dispute to the designated entity for out-of-court consumer dispute resolution: the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2. Email: adr@coi.cz, Website: adr.coi.cz.